“Taking care of a distributed branch network, from a maintenance and security point of view, can be extremely challenging,” says Nick East, CEO, Zynstra. “Looking at the high number of cyber attacks and attempted attacks shines light on the ongoing battles that retail IT is facing in terms of workload, particularly when it comes to security basics like patching and performing updates.”
This is reflected in the research, with 55% of retailers applying security upgrades and patches across their branch network at least once a week; with 12% doing it daily, and 77% once a month. In addition, when asked about the frequency of backing up critical in-store data across their branch network, 75% do so once a week, with almost half of respondents (46%) doing it daily.
The pattern is similar across a range of retail industries; sports and outdoor (79%), department stores (70%), electrical stores (69%), DIY (65%), grocers (61%) and Fashion stores (60%).