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Retail IT News: September in Review

Hello and welcome to September: In Review.

With Halloween, Thanksgiving and Christmas on the horizon, retailers are ramping up for what has always been known as a particularly busy period. The coming months will serve as a gauge on how the latest retail innovations will improve the customer experience. Get the latest updates with our September in review blog.

The changing face of retail IT and impact on customer experience

In the highly competitive retail space, businesses are using every tool at their disposal to ensure they are able to remain relevant and grow their market share. For many this is solely focused on perfecting the customer experience, especially across channels. For others it is all about cutting costs and optimizing performance.

Amazon Go

Amazon could have 3000 Amazon Go stores by 2021. Following the acquisition of Whole Foods in 2016 the online giant strengthens its position further in the physical retail market.

Innovation in Retail

How emerging technologies are changing the retail shopping experience. Artificial intelligence (AI), chatbots, virtual reality (VR) and augmented reality (AR) present new possibilities for engaging with customers both in stores and online.

Discover how to implement the Store of the Future.

Retail tech venture shows M&S is serious about digital-first

Marks & Spencer has just announced an initiative to develop emerging retail technologies.

Future of Shopping to be ‘Experience’ Led and Data Fuelled

This piece for RetailTechNews reviews why retail is no longer just about the buy, but rather it’s about creating shopping environments that are attractive and rounded destinations in their own right.

Curious about how to adapt these trends to your business?

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