The Ikea store in Eindhoven is testing the consequences of not letting people pay in cash any more. If successful, the test may be expanded to other Dutch stores too.
According to a new insight report, which identifies the key priorities and obstacles c-store retailers face as they look to deliver better customer experiences and reduced costs.
Walgreens and Wing Aviation LLC, a member of the Alphabet family of companies, announced last week that it's offering what it calls "store to door" delivery.
Customers visiting inventory-free showrooms spend up to 60% more on average, shop more often, buy from more categories and buy more expensive items, according to new research from Idea Farm Ventures.
In the race for dominance in the c-store industry, it is Amazon Go that has set the pace for customer convenience. This infographic is based on the latest C-Store Technology Insight Report.
Office Depot now allows shoppers to remotely “save” a spot in line for print and copy services through the Office Depot app. Customers also can receive status updates and reminders regarding their expected wait time, request additional time or exit the line.