Global retail sector technology spending will grow 3.6% to reach almost USD$203.6bn (£159.9bn) in 2019, with similar growth rates for the next two years, according to the latest forecast from Gartner. Customer expectations and competition are forcing retailers to evolve and invest heavily in digital business transformation.
“Long checkout lines are the dreaded pain point of a customer’s shopping experience especially as they approach the holiday sales season.”
Amazon has been scouring the country in search of small retail sites sparking speculation that it is preparing to bring its Amazon Go fascia to the UK.
A global study of 111,899 internet users by GlobalWebIndex, reveals social networks have strengthened their role as a product research channel year-on-year, achieving a 39% increase since 2015.