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Retail IT News: November in Review

Hello and welcome to November: In Review

Black Friday and Cyber Monday have both come and gone. Retailers are gauging the effectiveness of the improvements they’ve made since the pandemic began. It’s not over yet, however, with Christmas, New Year and the January sales still to come. The much welcome news regarding the development of the vaccines may signal the beginning of the end for the pandemic, but the rapid evolution of technology in retail is here to stay. This month, we feature some of the steps taken by retailers to ensure they achieve optimum sales performance during the peak sales periods, together with Black Friday sales performance results and a look into what the future of POS technology holds in the face of ever changing consumer buying habits.

5 ways retailers have adapted to a Black Friday unlike any other

Curbside sales, staggered discounts, websites that hold your place in line — retailers are reinventing Black Friday for a pandemic.

The modern point
of sale is centered in microservices

The traditional point of sale model, complete with an anchored screen attached to a cash wrap, has been around for ages. However, this status quo has been challenged over the past few years and, with COVID-19 transforming physical stores at an accelerated rate, we can expect this classic POS model to become obsolete in just a few years.

36 per cent increase in Black Friday transactions

The overall number of Black Friday transactions increased by 36 per cent this year, according to year-on-year data from payment service provider Mollie.

Love's expands contactless payment options

Love’s Travel Stops & Country Stores has expanded contactless payment options for transactions inside and outside its locations across the country.

Casey’s digital push pays off

The c-store chain’s technology work before COVID-19 struck helped it build a robust digital presence.

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