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Retail IT News: November in Review

Hello and welcome to November: In Review

Black Friday and Cyber Monday have both come and gone. Retailers are gauging the results of their efforts to improve the customer experience. It’s not over yet, however, with Christmas, New Year and the January sales still to come. Nevertheless, some retailers are already formulating ideas to implement next year. This blog covers the latest retail highlights from November.

Macy's unveils holiday experiences and services

The department store is offering tech that helps customers shop. Nationwide, 140 stores will have its new VR-enabled "See Your Space IRL" service.

Half of retail tech chiefs investing in in-store digital

Over half (51 per cent) of UK retail chief information (CIO) and chief technology officers (CTOs) are investing in up-to-date pricing and quicker payment options in-store, in a bid to improve their physical infrastructures to match the online shopping experience.

John Lewis to open experimental concept shop

John Lewis and Waitrose are teaming up to launch an experimental customer-centric concept shop at its store in Southampton.

Discover how to implement the Store of the Future.

A quarter of consumers have already started holiday shopping

Consumers have started their holiday shopping well in advance of the season, according to a new survey.

Shoppers now ‘comfortable’ with self-checkout tech

Shoppers are becoming increasingly comfortable using self-checkout technology, with 40 per cent having used it in the last six months and 60 per cent saying it improved their customer experience.

Ahold Delhaize USA Pilots Frictionless Store

Retail Business Services LLC, the services company of Ahold Delhaize USA, has rolled out new frictionless store technology, piloted under the name Lunchbox.

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