Hello and welcome to July: in review

There is no doubt the pandemic has served as a catalyst for the next digital revolution. In July, we started to see more evidence of this, as retailers across the world accelerate innovations at an impressive pace – from automated shelf-stackers to micro-fulfillment-powered delivery. Many such innovations will form the key foundations to the new customer shopping experience, with a perfect conjoining of online and offline commerce.

As retailers continue to adapt to this ‘new norm’ it is becoming increasingly obvious that the future of retail is software defined, relying less on costly hardware, and more on advancing functionality via edge computing.

This blog focuses on some of those retailers that have made changes to their businesses in response to Covid-19 throughout July.