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Retail IT News: January in Review

Hello and welcome to January: In Review

For most people, the end of 2020 was an important point in time; a new year was viewed as a symbolic distance between the pandemic and a rosy-tinted recovery. However, accompanied by that was the uncertainty of how well the retail sector would perform during the final quarter holiday shopping period – undoubtedly one of the most critical periods for retailers. As the dust settled last month, it was clear that any such fears were proven to be ill-founded as many reports indicate strong sales performance during this period. All the work that retailers had put into re-defining the customer experience for a frictionless, post-Covid world paid off, with a flurry of customers taking advantage of click and collect, curb-side pickup, self-serve, home delivery, in-store apps and many more such innovations.

The work does not stop here, however, as last year showed the retail world that the name of the game is continuous improvement. This blog post highlights some of the developments that occurred in the first month of 2021.

US retail sales end 2020 on a strong note

US retail sales end 2020 on a strong note, in spite of the global pandemic.

Alimentation Couche-Tard opens lab store

Alimentation Couche-Tard Inc. has joined forces with McGill University to launch a retail innovation lab at the to research and test frictionless checkout and virtual reality technologies.

Back to retail business with a software-defined edge strategy

Adapting to the change of shoppers’ needs and expectations in today’s environment isn’t easy.

Nike store plots virtual outdoor adventure with mobile tech

Nike develops an in-store activation that simulates an outdoor expedition while keeping COVID-19 safety protocols in mind.

Groceries are a bright spot for major oil companies

Profit from c-store groceries, food-service and drinks offsets weaker fuel demand.

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