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Retail IT News: February in Review

Hello and welcome to February: in review

Things seem somewhat bleak, right now: the coronavirus and the economic ramifications seem to be dominating all news channels. In particular it’s interesting to see the rise in online orders as people stay behind closed doors. However, retailers don’t stand still and there continues to be a drive towards innovating both the online and in-store customer experience. While no one can predict the future, it’ll be interesting to see what the retail landscape will look like by Summer.

Either the coronavirus will fizzle out, and life will return to normal, or our new-found germaphobic ways will push retailers to shift towards drone deliveries, AR product previews and anything else that minimizes human contact. Time will tell!

The top challenges faced by c-store consumers

15% of respondents said they will abandon a non-essential purchase after just one minute of waiting in line.

Tesco trials cashless store, scales back bakeries

Tesco has opened its first cashless store, while also making changes to its in-store bakeries this week.

Rutter's reports malware attack on POS systems

Rutter's is enhancing its security following reports of unauthorized access to its payment data.

Discover how to implement the Store of the Future.

Marks & Spencer extends check-out free experience to more stores

Marks & Spencer has expanded its Mobile Pay Go technology to more stores as it look to offer more shoppers a check-out free experience.

Coronavirus outbreak drives demand for China’s online grocers

Millions of consumers shunning supermarkets and meal-delivery services are testing promises by Tencent-backed Missfresh or Alibaba’s nationwide Hema chain to ship fresh food to their doorsteps.

Amazon is expanding its cashierless Go model into a full-blown grocery store

Amazon is getting more serious about its brick-and-mortar retail ambitions with its first-ever Amazon-branded grocery store.

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