15% of respondents said they will abandon a non-essential purchase after just one minute of waiting in line.
Tesco has opened its first cashless store, while also making changes to its in-store bakeries this week.
Rutter's is enhancing its security following reports of unauthorized access to its payment data.
Marks & Spencer has expanded its Mobile Pay Go technology to more stores as it look to offer more shoppers a check-out free experience.
Millions of consumers shunning supermarkets and meal-delivery services are testing promises by Tencent-backed Missfresh or Alibaba’s nationwide Hema chain to ship fresh food to their doorsteps.
Amazon is getting more serious about its brick-and-mortar retail ambitions with its first-ever Amazon-branded grocery store.