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Retail IT News: April in Review

Hello and welcome to April: In Review

April marks a time of warmer weather and the Easter holidays. It also serves as a signal that retailers must maintain their efforts to prepare for the looming holiday periods ahead. Work is progressing for many retailers, with many dabbling in frictionless selling and customer tracking to improve their in-store customer experience. This blog post focuses on the highlights of retail IT news in April.

Wawa brings digital integration to the convenience store

Wawa is applying a digital integration strategy to modernizing its checkout system, using software from Zynstra to create a virtualization layer for its point-of-sale (POS) platform.

Walgreens, Kroger test cameras in aisles

Retailers are testing out smart shelves and coolers with penny-sized cameras that collect information on shoppers and their purchases.

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Study: 73% Of Shoppers Spend More In Response To Good Customer Service

73% of consumers say that good customer service encourages them to spend more money than they had originally planned, according to a study by the International Council of Shopping Centers.

Walmart reveals 1st 'intelligent' lab store

Walmart will use AI throughout the store to gather information, track inventory, determine whether or not meats and produce are fresh and identify spills or hazards that need attention.

Sainsbury’s Pilots Cashierless Checkout Store

Sainsbury’s is piloting its first checkout-free location in a convenience store in London’s Holborn Circus. The store has been refurbished to remove the checkout area entirely, with employees instead working on the shop floor.

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