Shoppers are becoming increasingly comfortable using self-checkout technology, with 40 per cent having used it in the last six months and 60 per cent saying it improved their customer experience.
NCR Corporation (NYSE: NCR), a global enterprise technology company for the retail, hospitality and banking industries, today announced the acquisition of U.K. based Zynstra, a provider of edge virtualization technology.
Walmart, Albertsons, Stop & Shop, Meijer, Hy-Vee and others are building automated mini-warehouses inside their stores and opening up "dark stores" — locations that look like supermarkets but are closed to customers.
According to a new insight report, which identifies the key priorities and obstacles c-store retailers face as they look to deliver better customer experiences and reduced costs.
Walmart, in conjunction with autonomous vehicle company Gatik, is launching a driverless delivery pilot to deliver orders between two of its stores.
While the drive behind in-store applications has been the improvement of the consumer experience, some retailers are now recognizing the benefit to staff. A growing number of c-store operators are turning to tech solutions to manage everything from communicating with employees to scheduling.
San Francisco joins Philadelphia and the state of New Jersey in banning retailers from refusing to accept cash. Similar legislation has been proposed in New York and Rhode Island.
Walgreens and Wing Aviation LLC, a member of the Alphabet family of companies, announced last week that it's offering what it calls "store to door" delivery.
Pilot Flying J is currently deploying the platform across its network of more than 750 travel centers.
Wawa is applying a digital integration strategy to modernizing its checkout system, using software from Zynstra to create a virtualization layer for its point-of-sale (POS) platform.
Only 3% of grocery spending currently takes place online. However, the likes of Walmart, Kroger and Amazon are rapidly perfecting their delivery services. Others may soon follow.
Over half (51%) of UK retail chief information and chief technology officers are investing in up-to-date pricing and quicker payment options in-store, in a bid to improve their physical infrastructures to match the online shopping experience.