As c-stores come out on the other side of the pandemic, enhanced POS systems and elevated in-store technology will be a vital tool to help them progress, according to the latest survey by Censuswide, on behalf of Zynstra, an NCR Company. Senior level U.S IT managers from large c-stores have indicated they will be focusing on several technological initiatives moving forward.

Results...

63% say legacy infrastructure held them back from making necessary changes

64% identified the need to adapt their technology to keep up with newly formed consumer behaviors

only 10% say they have the exact POS infrastructure to serve the business now and, in the future

‘New’ COVID-19 C-store Insight Report

The impact of COVID-19 will mean c-stores need to find a way to evolve their cost structure as implementing store technology changes to meet the demands of new customer buying habits is not an easy task when underlying costs continue to rise.

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This virtualization technology drives change in the store and is a key part of our business strategy. By removing hardware dependencies we gain more flexibility, improved TCO and standardization of stores with better manageability
and configuration.

Edward Dzadovsky
VP North America IT, Circle K
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Lessons Learned from COVID-19 & What’s Ahead for C-StoresLearn More