Forrester Consulting Study
The Total Economic Impact™ Of NCR Software Defined Store Enabled By Zynstra
The need to adapt your c-stores to cater for rapid changes in consumer buying habits has never been greater. Whether that be curbside collection, full-service fueling, home delivery or more, those that have the flexibility to adapt quickly will win, and this is where software defined stores will be leapfrogging the competition.
What’s required is a flexible solution that allows retailers to make these changes without being forced into an expensive ‘rip and replace’ exercise.
Software Defined Store enables your company to test and deploy new applications and services in-store far quicker – with centralized management to drive operational efficiency.
Rising labor costs coupled with day-to-day infrastructure, support and maintenance costs continue to eat into c-stores’ operational efficiency.
Simplifying store IT management and innovating at scale with less cost is the future. The key issue is how to deal with legacy infrastructure in-store.
Software Defined Store is a proven solution that enables you to virtualize all your existing store touchpoints. With intelligent automation capabilities and centralized management, you have a far more secure and cost-efficient way to manage your IT at scale across multiple sites.
Whether it’s improving customer loyalty programs, rolling out new promotions or expanding your range of self-checkout and touchless payment options, speed to market is key. When your store is agile you can do anything.
Software Defined Store makes this possible and goes one step further by maximizing staff productivity. You can run more systems with less touchpoints in store by enabling store associates to use multi-functional devices. Providing the ability for store associates to perform different tasks on the same device is a game changer.
The distributed footprint of multiple C-Stores places them particularly at risk. Whether it is a ransomware attack or crippling downtime during patching neither is ideal - but both can be prevented. The solution lies in having a centrally managed secure platform that can automate patches and updates across your entire store estate.
Software Defined Store’s patented ‘Keep Current’ technology does exactly this, reducing the risk of security breaches, tills being down or break-fix downtime. Your company would have a secure, reliable and compliant system that would form part of the overall cyber security strategy alongside the datacentre.