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An overwhelming 97% of businesses see IT as a strategic asset in branch retailing
However, only 48% have the proper resources, support and branch infrastructure to meet customer demands.
This is just one of many insights gained through the latest research conducted by Censuswide on behalf of Zynstra and Hewlett Packard Enterprise.
Our recent conversations with IT professionals responsible for retail branch office infrastructure have shown one major trend: they are all challenged to deliver a better user experience, while reducing the operational costs of remotely managing a highly-distributed branch IT environment.