Due to aging hardware we were increasingly experiencing performance issues including periods of downtime. Employees were unable to access business critical data and the IT team were having, to continually fire fight. Our backup was also a manual process which was wasting precious time and putting the business at risk due to needless margin for error. The backup arrangements were a perceived weakness in a potential disaster recovery situation.
When we looked at our options we wanted a reliable future proof solution that would fix these issues but that would also offer excellent customer service and at a predictable monthly cost. Zynstra’s hybrid IT as a service solution enabled us to achieve this.
In addition automated patching and maintenance has released our IT team from the day to day grind as well as improving our internal credibility and we are now able to drive greater value for the business.