Pilot Flying J


Gas & Convenience Stores



Pilot Flying J, the largest operator of travel centers in North America, is committed to connecting people and places with comfort, care and a smile at every stop. Headquartered in Knoxville, Tennessee, Pilot Flying J has more than 750 retail locations in 44 states, Roadside assistance available at over 135 locations nationwide and growing as part of its Truck Care program, 44 Goodyear Commercial Tire and Service Centers, and 34 Boss Shops.

The Pilot Flying J network provides drivers with access to more than 72,000 parking spaces for trucks with Prime Parking at more than 400 locations, 5,200 deluxe showers and more than 6,200 diesel lanes with 5,200 offering Diesel Exhaust Fluid (DEF) at the pump. Pilot Flying J is currently ranked No. 14 on Forbes’ list of America’s Largest Private Companies. Visit for more information.

Store IT infrastructures today are complex and expensive to maintain. By shifting our store infrastructure from a hardware centric to a software focused approach, we will be able to increase our speed-of-service, quickly deploy upgrades across our network of stores and add new features and innovations including cloud-enabled services across our chain.

Mike Rodgers
Chief Strategy and Information Officer
Pilot Flying J

“Josh Birdwell of Pilot Flying J said one of the best things about this new technology is that it doesn’t require an upgrade to legacy systems. It can optimize both the customer and employee experience using existing technology. 'It removes the concern that our existing hardware is going to hold us back from introducing new technology that will help Pilot,' Birdwell added.” - Pilot Flying J Interview with Convenience Store News at NRF

Retail Edge for Gas & Convenience Stores

The need to experiment with new technology in petrol forecourt C-Stores has never been greater:

Discover the Economic Value of the Software Defined Store:

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