NCR and Zynstra commissioned Forrester Consulting to conduct a Total Economic Impact™* study and examine the potential return on investment enterprises may realize by deploying Software Defined Store.

Through two customer interviews and data aggregation, Forrester concluded that NCR Software Defined Store enabled by Zynstra has the following three-year financial impact:

  • $6.4m Improved store efficiency
  • $2.7m Avoided revenue loss
  • $5.4m Hardware cost savings
  • $1.5m Software cost savings


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*Forrester Consulting Study: The Total Economic Impact™ Of NCR Software Defined Store Enabled By Zynstra, a November 2019 commissioned study conducted by Forrester Consulting on behalf of Zynstra and NCR.

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