These last 12 months have brought about an unmitigated amount of uncertainty. Between the pandemic and the subsequent scramble to become as frictionless as possible, retailers can be forgiven for neglecting their back-end IT infrastructure. However, with the easing of lockdown and summer shopping influx about to start, retailers need to evaluate which of their point of sale terminals are at risk of the impending October 12th deadline. This date signals the termination of support for the Windows operating system on Microsoft Windows Embedded POSReady 7.
Modern day POS terminals, including self-check-out kiosks, are subject to the same upgrade and support cycles as other computer platforms. They are equally dependent on the continued support of operating system and application providers. Retailers with legacy POS hardware terminals purchased prior to 2014 should closely examine which generation of processors their POS uses. Those that have Intel or AMD processors manufactured in the last 6 years or so will not be able to upgrade to 32-bit Windows 10. With no supported upgrade path to 32-bit Windows 10, the most obvious remedy would be to rip out and replace all hardware.