Meeting the Future C-Store IT Needs: Simplified, Cost-Effective and Scalable Technology
To meet the challenges of implementing new applications and services, 91% of survey respondents answered that simplified management of IT is a top priority. Centralized management of stores through a software-defined store strategy can be the key to this, as it allows c-stores to manage all stores from one central system, enabling faster app deployment and more secure IT updates. Other top IT priorities for c-store retailers include:
- Reducing IT costs
- The ability to run new advanced applications
- Empowering store associates with the right technology to maximize sales per square foot
“With rising labor costs impacting margins, c-store retailers are looking for ways to drive in-store cost efficiencies while meeting customer’s expectations for a fast and frictionless experience,” said Nick East, CEO and founder, Zynstra. “To achieve this, we are seeing c-store retailers look towards optimizing their existing POS infrastructure while digitally transforming their stores for the future.”
Methodology: The findings are the results from a survey of c-store directors and IT managers from U.S. convenience store chains with a physical footprint of 20 to more than 500 locations and average revenue between $10M to more than $999M.
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