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Privacy Policy

Zynstra is committed to protecting your privacy. This Privacy Statement applies to the Zynstra website and governs data collection and usage by Zynstra from that site. By using the Zynstra website, you consent to the data practices described in this statement.

Collection of your Personal Information

Zynstra collects personally identifiable information, such as e-mail address, name, work address and telephone number. Zynstra also collects demographic information which is only used in aggregate and not uniquely to you as an individual including postal code. There may also be information about your computer hardware and software that is automatically collected. This information can include: your IP address, browser type and domain names. This information is used by Zynstra for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Zynstra website.

In the event that you contact us for support through the website, we may also request that you provide additional information relevant to the support requested by you. You are under no obligation to provide such information. However, we cannot guarantee that we can provide support in the event that relevant information related to the use of our products or services is withheld. We may retain communications relating to support, and/or information drawn from such communications, for statistical and/or reference purposes. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Zynstra website, this information may be collected and used by others. Zynstra encourages you to review the privacy statements of websites you may link to from Zynstra so that you can understand how those websites collect, use and share your information. Zynstra is not responsible for the privacy statements or other content on websites other than Zynstra web site.

Use of your Personal Information

Zynstra collects and uses personal information to operate the Zynstra website and deliver the services you have requested. Zynstra may also use your personally identifiable information to inform you of other products or services available from Zynstra and its affiliates. Zynstra may also contact you via surveys to conduct research about your opinion of current services or of potential new services. Zynstra does not sell, rent, or lease its customer lists to third parties. We share your Personal Information only with your consent or to business partners and affiliates as described below:

Agents: We may employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, Zynstra’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.
Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if Zynstra, or substantially all of its assets, were acquired, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Zynstra may continue to use your Personal Information as set forth in this policy.
Protection of Zynstra and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with any law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of Zynstra, our employees, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Zynstra may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Zynstra may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Such third parties are prohibited from using your personal information except to provide these services to Zynstra, and they are required to maintain the confidentiality of your information.

Zynstra does not request, use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Zynstra reserves the right to keep track of the websites and pages you visit within Zynstra, in order to determine what Zynstra services are the most popular and relevant to you. This data is used to deliver customised content and advertising within Zynstra to customers whose behaviour suggests that they are interested in a particular subject area. The Zynstra website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Zynstra or the site; (b) protect and defend the rights or property of Zynstra (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of Zynstra, or the public.

Use of Cookies

The Zynstra website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Zynstra services or websites you visit. If you provide Zynstra with user information, you have the following rights with respect to that information:

To review the user information that you have supplied to us
To request that we correct any errors or omissions in information you have supplied to us
To request that your user information not be used to contact you
To request that your user information be removed from any solicitation list that we use
To request that your user information be deleted from our records
To opt out of being solicited by this website or third parties

If you request that your user information be deleted from our records, there may be a brief delay in our processing that request, while we verify that the request is valid and originates from you as opposed to an unauthorised third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to the Zynstra website and services. To exercise any of these rights, please contact us using the contact information on the Contact Us page of this site.

Security of your Personal Information

No method of safeguarding information is 100% secure. Zynstra uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Zynstra secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.

Changes to this Statement

Zynstra will occasionally update this Statement of Privacy from time to time to reflect company and customer feedback. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. Zynstra encourages you to periodically review this Statement to be informed of how Zynstra is protecting your information.

Contact Information

Zynstra welcomes your comments regarding this Privacy Policy. If you have any questions or concerns regarding this Privacy Policy, please contact Zynstra using the contact information on the Contact Us page of this site.

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